Terms of service

Welcome to Ganga Jewellers. By accessing or using our website, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. About Ganga Jewellers

Ganga Jewellers is a jewellery business based in Mandi Dabwali, Haryana, offering jewellery products through our website and offline store.

2. Products & Product Information

We make every effort to ensure that product images, descriptions, specifications and prices displayed on our website are accurate. However, slight variations in colour, appearance or design may occur due to photography, lighting or screen settings.

3. Pricing

All prices displayed on the website are subject to change without prior notice. The final price applicable to an order will be the price displayed at the time the order is placed, unless there is an obvious pricing or technical error.

4. Orders & Acceptance

When you place an order, you are making a request to purchase the selected product. Ganga Jewellers reserves the right to accept, decline or cancel an order in circumstances such as product unavailability, pricing errors, payment issues or suspected fraudulent activity.

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.

5. Payments

Customers must provide accurate and complete payment information when placing an order. Orders will be processed after successful payment confirmation, where applicable.

6. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery timeframe provided on the website. Delivery times may vary depending on location, courier services, weather, holidays or circumstances beyond our control.

Please refer to our Shipping Policy for detailed delivery information.